Privacy Policy

Information we collect

We collect the information you voluntarily provide through our contact forms, consultation booking, pre-assessment questionnaire and client portal. This may include your name, contact details, citizenship and residence, education, work history, language ability, family circumstances and immigration history.

How we use your information

Your information is used to respond to your enquiry, prepare a preliminary immigration pre-assessment, schedule and deliver consultations, and provide professional immigration services where you choose to retain the firm.

We do not sell your information. We do not share it with third parties except where required to deliver our services or where required by law or professional regulation.

Storage and security

Information is stored on secured, access-controlled infrastructure. Documents uploaded to the client portal are stored in a private storage area accessible only to you and authorised staff of the firm.

Marketing communications

We only send newsletters or promotional communications where you have separately and expressly opted in. You may withdraw that consent at any time.

Access, correction and deletion

You may request access to, correction of, or deletion of the personal information we hold about you by contacting info@kohanbaba.com. Some information may be retained where required by professional or legal obligations.